Privacy policy

This Privacy Policy applies to the Personal Data (as defined below) and other information collected while you are using or inquiring about or purchasing SuanFarma, Inc.’s (“Suan Farma“, “we“, “us“, or “our“) products including, without limitation ingredients (“Ingredients”) when interacting with our website [https://nutrasmallpacks.com/] (the “Website“). As you use or inquire about the Website and the Ingredients, we want to be clear about the limited Personal Data we collect and how we use that Personal Data. Different parts of the Website collect different pieces of information, depending upon which features of the Website you are using and if you are a visitor or a registered user.

For more information regarding use of the Suan Farma Website, please visit our Website’s Terms of Use (the “Terms of Use”). The Privacy Policy is incorporated into and made a part of our Terms of Use, found at . https://nutrasmallpacks.com/content/8-terms-of-use. By accessing or using our website, you agree that you have read, understand, and are bound by the terms and conditions set forth herein. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY OR OUR TERMS OF USE, PLEASE DO NOT USE OR ACCESS OUR WEBSITE.

This Privacy Policy explains: (1) What Personal Data and other information we collect; (2) How we use the Personal Data and other information; (3) How we share the Personal Data and other information; and (4) Your choices regarding our use of your Personal Data and other information.

Changes to This Policy: Please be sure to read this Privacy Policy before using the Website or submitting information to us. Our Privacy Policy may change from time to time and your continued use of the Website is acceptance of such changes, so please check this area periodically for updates to this Privacy Policy.

Collection of Personal Data

Personal Data is information that identifies you or can be used to identify or contact you, e.g., your name, business email address, business mailing address, business phone number or Internet Protocol (“IP”) address. We may need to collect and process Personal Data to provide requested information, provide products or services to you (including the Website) and/or because we are legally required to do so.

Business to Business: Suan Farma offers these Ingredients and its services only to companies related to the manufacturing, trading, distribution, and research with dietary ingredients for being formulated in finished products (pure B2B approach, not final consumer approach). This Website is not for consumer transactions, and we do not want to receive, nor should you provide, personal information (e.g., home address, personal email address, personal telephone number, etc.) While Suan Farma collects limited Personal Data from you to process inquiries and/or orders for your company, you should not provide any unnecessary Personal Data to us. Please only interact with this Website and with us through business issued accounts, emails, devices, etc.

Registered Accounts. To place orders, your Company may direct you to create a registered account with us. To set up your account, you will be asked to create a password or passphrase. Please do not use the same password or passphrase that you use for any other account or purpose, business or professional, and do not share your password with any third parties. You are responsible for all activities under your access credentials.

Geographic Considerations: Suan Farma is based in the United States, and the Website is for inquiries and sales to businesses only in the United States and Canada. DO NOT USE THIS WEBSITE IF YOU ARE LOCATED OUTSIDE OF THESE JURISDICTIONS. Instead, please visit our Parent website at https://www.suanfarma.com/en/contact/ . This Website is evaluated and based on United States’ laws, rules and regulations.

Personal Data may be requested from you as part of the Website registration process. This process requests that you provide your name, business email address, business mailing address, business phone number, company payment information (which is collected and processed by our third-party payment processor) and company affiliation and agree to the Terms of Use. We may also collect Personal Data when you subscribe to our newsletter(s), respond to a survey, inquire about our Ingredients, contact us for questions regarding an order for our Ingredients, and placing orders for our Ingredients. Your information helps us to better respond to your business’ interests and needs.

In some circumstances, Suan Farma may receive Personal Data from social media platforms. For example, if you elect to use your social media credentials to log-in to your website account, certain Personal Data from your social media account will be shared with us, which may include Personal Data that is part of your social media profile.

Suan Farma may collect Personal Data voluntarily provided by you, including in emails to the Website, online forms, order and registration forms, surveys, promotion participation, and phone calls with customer service or technical support and through other means.

Suan Farma collects information through various other means, including participation at conferences and events, individual introductions, and from your employer that use our Ingredients. From time to time, we may also acquire from third-parties certain lists containing the names and contact information of company representatives who may be interested in our Ingredients.

We use Personal Data:

To enhance the operation of the Website and allow you to use all of its features
To fulfil transactions
To deliver confirmation and other operational/transactional functions
To market products and services
To manage your business
To comply with laws
To provide important administrative information about this Website and your transactions with us

Without limiting the foregoing, we use Personal Data for legitimate business purposes, including the following:

Fulfillment of Requests. We may use Personal Data about you to fulfill orders to your company, provide your company with information about Ingredients you or your company may have ordered and/or provide you with customer service. We will engage in these activities to manage our contractual relationship with your company and/or to comply with a legal obligation.

Order Processing: Your business contact information (billing, shipping and e-mail addresses) and business financial information (credit card number) will be used for the purposes for which you supplied it to us, to send you related notices or promotional materials and to respond to your comments or requests for information. If you direct comments to us or you request information from us, we may ask you to verify where you are doing business so that we can be assured that the response or information we provide is appropriate for that geographic location, as different regions have different regulations.

Fraud Prevention. We may use Personal Data about you to prevent fraud and/or any other illegal activities.

Other Communications. From time to time, we may use Personal Data about you to inform you of new products, programs, services and promotions that we believe may be of interest to your business. If your employer is our customer, we may also inform you of such products, programs, services and promotions using Personal Data about you that your employer provided to us.

Promotions. We may on occasion conduct promotions (collectively, "Promotions"). If you choose to enter a Promotion, we typically ask you for certain Personal Data when you enter and, if applicable, win a Promotion. You should carefully review the rules of each Promotion in which you participate, as they may contain additional important information about our use of Personal Data about you. To the extent that the terms and conditions of such rules concerning the treatment of your Personal Data conflict with this Privacy Policy, the terms and conditions of such rules shall control. We use this information to operate the Promotions.

Other Business Purposes. We may also use Personal Data about you for other business purposes, such as data analysis (for example, to improve the efficiency of Website and/or our order fulfillment), feedback purposes, providing customer service, customizing and improving the content and layout of the Website, completing business transactions, development of marketing and promotion plans and materials, statistical analysis of user behavior (for example, to understand what parts of the Website are of most interest to users), product development, market research, administering individual accounts, and meeting regulatory requirements. We may also use Personal Data of journalist/media contacts for press release distribution or sharing other newsworthy developments related to our business activities. We engage in these activities to manage our contractual relationship with you and your company, to comply with a legal obligation and/or because we have a legitimate interest.

Administrative Communications. We reserve the right to use Personal Data to send you important information regarding the Website, order status, product information, your account status, changes to the Terms of Use or this Privacy Policy, or any other policies, agreements, or transactions relevant to your use of the Website and/or your orders. Because this information may be important to your use of the Website, and/or your orders, you may not opt-out of receiving such communications. We will engage in this activity to manage our contractual relationship with you and/or to comply with a legal obligation.

Employment. We may use your Personal Data to consider you for employment when you apply for a position with us or submit a resume to us. Other than Administrative Communications or those emails that are necessary regarding our transactions, all of our email communications include the ability to opt-out from receiving future emails.

What Other Information We Collect

In general, you can use and visit our Website without submitting any Personal Data. However, in order to utilize and access certain features on our Website, you will need to submit your Personal Data.

Certain areas of our Website, including our Account Portal and Career Center, may ask you for additional information. This may include account information, resumes, and/or other information about your professional and employment history.

When you visit or interact with our Website, we or our third-party service providers may also use cookies and other types of web technologies to collect technical and usage information such as browsing history, domain name, IP address, browser type, date and time of each visit, and pages that your web browser has visited. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service provider’s systems to recognize your browser and capture and remember certain information in order to collect technical and usage information such as browsing history, domain name, IP address, browser type, date and time of each visit, the pages you visit, and other technical and usage information.

We use cookies to understand and save your preferences for future visits and to compile aggregate data about Website traffic and Website interaction so that we can offer better Website experiences and tools in the future.

Most web browsers permit you to set your web browser to block or delete all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it is important to remember that our Website may not function properly if you set your browser to reject cookies.

We may use a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit our Website, what pages they visit when they do so, and what other sites they used prior to coming to our Website. We use the information we get from Google Analytics only to improve our Website. Google Analytics collects only the IP address assigned to you on the date you visit our Website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our Website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our Website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. More information on Google Analytics can be found here: www.google.com/policies/privacy/partners/. If you would like to opt-out of having your data used by these cookies, please use the Google Analytics opt-out available here: https://tools.google.com/dlpage/gaoptout/.

We may also use other third-party service providers to track our visitors. Most browsers also allow you to turn on a feature commonly referred to as “Do Not Track” so that websites and service providers will not track your behavior over time and across websites. We do not combine the information collected through the use of any third-party service providers with personally identifiable information.

How We Share Information

Our policy is to not sell, trade, or otherwise transfer to outside parties your Personal Data. However, we may share your Personal Data with third parties who assist us in operating our Website and processing transactions, fulfilling orders, conducting our business, and/or or servicing you (e.g., marketing, analytics). We may also share your Personal Data when we believe the disclosure is appropriate to comply with the law or legal process, enforce our policies, or protect ours or other’s rights, property, or safety and to prevent and detect fraud.

Except with regard to Onward Transfers, as discussed below or to third parties that help us to operate our Website and the delivery of our services and products to you, we will not give or sell your Personal Data to any outside organization for the organization’s own use without your consent. We may disclose your Personal Data to service providers and/or shippers that assist us in processing information or delivering the items that our customers order. These vendors are restricted from using the information for any purpose other than helping us to provide products and services. We does not otherwise distribute your Personal Data. However, to the fullest extent allowed by law, we will have no liability for disclosure of information obtained due to errors in transmission or the unauthorized intervention of third parties outside of our reasonable control.

The Company may provide aggregate statistics about our customers, sales, online traffic patterns, and related information to reputable third parties, but these statistics will not include any personally identifying information, and the data is first anonymized prior to sharing this information.

The Company will also disclose any information that it is required to disclose by law or by an appropriate government authority.

Onward Transfers. In the event of a sale, merger, corporate reorganization or other similar transaction, your information may be transferred to the acquiring or surviving entity.

Security

We use reasonable technical, operational and administrative methods intended to maintain the integrity and security of our databases including, but not limited to, the use of firewalls, SSL encryption for data transfer, restricted access to data, and employee training.

Our third party payment processors comply with the Payment Card Industry Data Security Standards (PCI compliant). At present, we are using PayPal and Stripe to process credit card payments through this Website. Before you enter payment information through the payment portal, please review their privacy policies.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

The safety and security of your information also depends on you. If you have access to password- protected features, never share your password with anyone else, notify us promptly if you believe your password security has been breached, and remember to log off of this site before you leave your computer. We further urge you to be careful about giving out personal information in public areas of this site like chat rooms or bulletin boards. When you provide information in these forums, you do so at your own risk. The information you share may be viewed by any user of this site.

No method of transmission over the internet, or method of electronic storage, is 100% secure. We cannot guarantee absolute security.

We implement commercially reasonable technical and organizational measures to protect your information collected through the Website, both during transmission and once we receive it. Please note that no electronic transmission, storage or processing of information can be entirely secure.

Children

Our Website and products are not directed to children under the age of 18 and we do not knowingly collect personal information from children. If you are under the age of 18, please stop using our Website. It is our policy not to knowingly solicit or permit children under the age of 18 to provide their Personal Data for any purpose.

Ability to Update Your Personal Data.

As a business to business Website with no consumer transactions, we are not subject to consumer privacy laws and/or regulations regarding the limited Personal Data we collect. Suan Farma nevertheless offers the opportunity for you to correct or amend your Personal Data. To exercise any of these options, please email us at [email protected]. In addition, all of our email communications include the ability to opt-out from receiving future emails, except those emails that are necessary for your transactions with us.

Choices Re: Personal Data

We give you choices regarding our use and disclosure of your Personal Data for marketing purposes.

If you no longer want to receive marketing-related emails from us on a going-forward basis, you may stop receiving these marketing-related emails by sending an e-mail to [email protected].

Please also note that if you choose not to receive marketing-related messages from us, we may still send you important administrative messages, and you cannot elect to stop receiving such administrative messages, unless you choose to stop purchasing Ingredients from us.

You may also indicate your choices regarding marketing-related emails by contacting us via regular mail using the “Contact Information for Suan Farma” below, or if you have a registered account profile, by changing your preferences on your Website profile/account at any time.

How You Can Access, Change or Suppress Your Personal Data

If you would like to request to review, correct, update, suppress, delete or otherwise limit our use of your Personal Data that has been previously provided to us, you may make a request by contacting us using the information provided in the “Contact Information for Suan Farma” below. We will respond to your request consistent with law (as applicable), or otherwise in a reasonable timeframe. For your protection, we may only implement requests with respect to the Personal Data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and consistent with applicable law. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting the change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.

Changes to our Privacy Policy

Our Privacy Policy may change from time to time. If we decide to materially change our Privacy Policy, we will post a notice of those changes on the Website.

Third Party Websites

Our Website may contain links to other sites such as social networks. Please be aware that we do not endorse and are not responsible for the privacy practices of such other sites and the Privacy Policy presented here does not apply to such sites. If you have any questions about these other companies’ data practices, you should review their privacy policies.

Contact Information and Registration

If there are any questions regarding this Privacy Policy or how we process your information, you may contact us by sending an email to [email protected] or by sending mail to:

Suan Farma, Inc.

17-09 Zink Place Fair Lawn, NJ 07410